You may have a few questions regarding our services, and we're here to address them for you. We understand that every couple's needs are unique, and we're happy to assist you in any way possible. Please feel free to contact us with any questions or concerns you may have.
Will my video be shot in 4k?
Yes! All of our videos are delivered in 4K, this means your video footage has a resolution of 3840 x 2160 pixels. This is four times the resolution of a standard high-definition (HD) video meaning four times more detail, clarity, and color accuracy.Having 4K video of your wedding is essential because it captures every detail and moment of your special day in stunning clarity. With 4K video, you can relive your wedding day in vivid detail and clarity, from the intricate details of your wedding dress to the emotions on your guests' faces. The higher resolution of 4K video ensures that even the smallest details are captured, making for a more immersive and enjoyable viewing experience. Moreover, with the advancement of technology, many new televisions and monitors are now 4K compatible, meaning that your wedding video will look even more incredible on these devices. So, having a 4K wedding video means you'll have a timeless keepsake of your special day that will look incredible for years to come.
How do payments work?
In order to secure your desired date, we request an initial downpayment of 25% of the total cost. Following this, you may choose to either pay the full amount upfront or work with us to create a personalized payment plan. This allows you to spread out your payments over three installments leading up to your wedding day. Please note that any outstanding balance must be paid in full before we send your video to you.
Can I pick a copyright song for my music?
Short answer, yes. However, you will not be able to share copyright music on social media. We strongly recommend letting us curate your non-copyright music. Our music does not have vocal tracks, this allows you to hear all of the important dialogue and your vows. Non-copyright music lets us choose something that reflects your personality, style, and the tone of your wedding video, creating a more personalized and unique experience.
How do you record audio?
We will hide a lapel mic under the groom's collar to pick up any audio during the ceremony. We will also mic up the officiant and tap into the venues speaker system if it's available. During the reception we plug into the DJ's sound system to record directly what's going into the microphone. This allows us to capture clean sound of speeches, prayers and other important audio. We also have state-of-the-art shotgun mic's mounted on our cameras, this allows us to pickup and dialogue taking place while you're getting ready.
How many edits do I get?
According to the terms of our contract agreement, you have the freedom to make as many changes as you see fit to your video project. Nonetheless, we kindly ask that you provide us with a complete list of all your requested edits within the first three drafts. For instance, upon receiving the initial draft, we would appreciate it if you could send us a comprehensive list of all the modifications you require, rather than just focusing on a single aspect. Furthermore, should you wish to undo any of the changes made during the next round of revisions, we would be happy to accommodate your requests. Our aim is to get your video to you as soon as possible.
How is my footage delivered to me?
We put a copy of your cinematic recap, full length moments and raw footage on a flash drive and mail them to you. We will start this process once your final cinematic recap has been approved.
When does the hourly rate start?
We will work with you to determine when you would like us to begin shooting. We do not count the time it takes for us to drive to your venue or setup our equipment. Once filming has commenced, the hourly rate will continue to apply, including dinner and the time taken to travel between locations for portraits...etc.